Extent of Policy

At our company, SonicCraft are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website. By using our site, you consent to the practices described in this policy.

Gathering of Your Personal Details

The ways in which SonicCraft collect, process, and secure information vary depending on the nature of the Services we offer, the type of data, and legal and regulatory requirements.

SonicCraft and our third party service providers collect personal information about you from a variety of sources, including from you directly (e.g., when you fill out forms available on our websites to provide contact information or other personal information as part of a request for information, when you sign up for a newsletter, or when you register an account with us to access our Services), data we generate about you in the course of our relationship with you (e.g., data collected from cookies and other similar technologies as described below), and data we collect about you from other sources, including commercially available sources, such as public databases (where permitted by law).

The categories of personal data that we may collect directly from you include the following:

Personal details (e.g. name, date of birth);
Contact details (e.g. phone number, email address, postal address or mobile number for yourself, your parents or guardians, and/or other emergency contacts);
Account details (e.g. username and password);
Transaction details (e.g. when you make purchases or respond to offers);
Communications (e.g. when you participate in message boards or forums, participate in polls or surveys, or contact us with a question, comment or request);

Personal data generated by us

In addition, SonicCraft may generate the following categories of personal data about you in the context of your use of the Services:

Records of our interactions with you; and
Internal notes, including notes about your inquiry into our programs and services.
Data that SonicCraft generate about you as a result of your use of the Services (e.g. our understanding of your interests as a result of your use of the Services and whether you are a regular or occasional user of the Services).

Personal data SonicCraft obtain from other sources:

Personal details (e.g. name, date of birth);
Contact details (e.g. phone number, email address, postal address or mobile number);
Details about advertising preferences (e.g. products purchased or interaction with advertisements online);

When collecting sensitive personal data, we will ask for your consent unless there is another legal basis for collecting the information.

Data Access and Usage

SonicCraft may use the Personal Information we collect for the following purposes:

Administering applications, registration, and financial services: to review and process applications and registrations; to verify the information you provide us and for other related purposes.
Providing support and services: to provide our Services; to communicate with you about your access to and use of such Services; to respond to your inquiries; to provide troubleshooting, fulfill your orders and requests, process your payments, and provide technical support; for other customer service and support purposes; and to facilitate communications and collaboration with you and others in our community, including through our Partners, Service Providers, and our social networking, community, and collaboration features. In the event you use the chat functionality on our Site, you may either chat with a live agent or a chatbot.
Personalizing content and experiences: to tailor content we send or display on the Services in order to offer location customization, personalized help and instructions and to otherwise personalize your experiences; to reach you with more relevant ads and to measure ad campaigns
Marketing and promotional purposes: to administer promotions and contests; to promote our Company and the Services we offer; to send you newsletters, offers, or other information regarding products or services we think may interest you
Analyzing and improving our services and operations: to better understand how users access and use the Services we offer; for other research and analytical purposes, such as to evaluate and improve our Services and business operations and to develop additional programs, services, and features; and to improve our Services, and user experiences
Securing and protecting our assets and rights and preventing misconduct: to protect our business operations, secure our network and information technology assets and services; to prevent and detect fraud, unauthorized access or activities, cheating, plagiarism, and other misconduct; and, where we believe necessary, to investigate, prevent, or take action regarding suspected violations of our student policies, Terms of Use, or this Privacy Policy, as well as fraud, illegal activities, cheating, plagiarism, misconduct, and other situations involving potential threats to the rights or safety of any person
Complying with legal obligations: to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements
Supporting our general business operations: to support the administration of our general business, accounting, record keeping, and legal functions, including to analyze operational and business results and risks, to collect outstanding amounts owed, and to maintain business Records

Anonymized information. SonicCraft may also de-identify information to create Anonymized data sets and reports in order to assess, improve, and develop our business, products, and Services; prepare benchmarking reports; and for other research and analytics purposes.

Third-party marketing

Where the Site, or any other part of the Service, links to other websites, such other websites do not operate under this Privacy Policy. companyrecommends that you examine the privacy statements posted on such other websites to understand their procedures for collecting, using, and disclosing personal data.

Information Storage

SonicCraft will use technical and organisational measures to safeguard your Data, for example:

access to your account is controlled by a password and a user name that is unique to you.
we store your Data on secure servers.
payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via e-mail

Third party websites links

Our website SonicCraft and associated communication channels like blogs and newsletters may link to various external websites outside our company's control for the convenience of our users. Please be aware that we do not oversee the privacy practices or content of these external sites and thus cannot make any representations about their practices. Furthermore, our site employs third-party cookies specifically for running Analytics Demographics and Interest Reporting. While these cookies collect data such as age, gender, and interests to enhance our content and marketing strategies, they do not capture any personally identifiable information, ensuring your personal details remain confidential.

Your Personal Rights to Data Security

Subject to applicable law, you may have the right to: obtain confirmation that we hold personal data about you, request access to and receive information about the personal data we maintain about you, receive copies of the personal data we maintain about you, update and correct inaccuracies in your personal data, object to the processing of your personal data, and have your personal data blocked, anonymised or deleted, as appropriate. The right to access your personal data may be limited in some circumstances by local law requirements. To exercise these rights, please contact us by email.

International Standards for Data Privacy

We are fully committed to resolving any complaints regarding the processing of personal data. Upon receiving a formal written complaint, our dedicated team engages with the complainant to address their concerns directly. In instances where resolutions cannot be achieved internally, we do not hesitate to collaborate with relevant regulatory authorities, including local data protection bodies, to find a solution. This collaborative approach ensures that all complaints are handled fairly and with the necessary level of scrutiny.